There is a 15 min grace period. If you exceed that time frame, your appointment may need to be rescheduled and you will be assessed a $50 same day cancellation fee or if we have to push all clients back, you will be assessed a $25 late fee. 

All clients have until 9am the day before your appointment to cancel. Any cancellations after will be assessed a $50 cancellation fee. 

If you cancel your appointment the same day, you will be assessed a $50 same day cancellation fee. 

If you do not call or show for your appointment, you will be assessed the full amount of your service. 

No Children unless being serviced. 

Our intent is for each client to be 100% satisfied with their service. Product returns or service refunds are limited to the following situations. 

• Services Received CANNOT BE REFUNDED 
• Products can only be refunded if unused and in original packaging within 7 days of purchase
• Clients have 72 hours (3 days) to have services rectified